|  
Get the REWARDS that over 1500 of your fellow bikers are getting!
| |
|
|
| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
| | Bill,John, and Shannon,
Thank you so very much for getting my bike back together after it was laid down. I appreciate everything you did, from dealing with the insurance company to working with Scott Miller at Fifth Dimension, who did a wonderful paint job. Even the smallest details, you guys were on top of it. I feel you guys treated my bike as if it were your own. My bike is as nice if not nicer than before the accident. It is always nice to come into the shop and be greeted in a friendly manner. All three of you are an asset to Andrae's. As in years past, I will continue to bring my bikes, a 2004 FXSTI and 2009 FXSTC, to you for their regular maintenance. Matt Faulkner  |
|
|
"i purchased my 1st Harley in 2008...a 1200 sportster...and i loved it.....and then in May of 2009 i moved up to Dyna Streetbob........i have rode since high school.....(many moons ago)......but not a Harley......i love Harley Davidson....to me ....it is the Ultimate ride........the best of the best.....and every dealership i have been too.....they people are warm and friendly...always ready and wiilling to go the extra mile...i feel like i belong to somthing big....my big wonderful HD family......thank you and ride safe my brothers and sisters....juli:)"
|
|
By: juli sidney,IL
|
|
|
"Eric,
Thanks again for all your help with the purchase of my 05 FLSTNI. I really apprciate everything you did for me. I couldn't be any happier.
Tommie
"
|
|
By: TOMMIE ROSSVILLE,IL
|
|
|
"Thanks to Eric for all of your help. I am really happy with my 883 Iron that I purchased from you. I have been riding it this weekend, I now have 85 miles on it, and everything is fine with the bike. I was over on Friday and purchased the helmet, had more time to look the store over and spend time talking to everyone there. I just wanted to let you know how happy I am with the service and the help that you gave us on loading the bike up on the trailer. Thanks again! Ken"
|
|
By: KEN DANVILLE,IL
|
|
|
"the service dept. went above and beyond to help me out i'm very thankful (service mgr. Bill Burris) thank you."
|
|
By: keith georgetown,IL
|
|
|
"My experience with the staff at Andreas was the most positive one I have ever had with any kind of Dealership. The fact that I only asked to produce a Bike with my personality in it and the memory of my wife on it may possible been a tall order to give. The staff worked with me till they got it all right the first time. Lady J is with me everytime I ride and her peace, beauty, and joy is a part of my Ultra Classic. Andreas two thumbs up-you did good!"
|
|
By: Joseph Danville,IL
|
|
|
"I purchased my dream bike..... 2009 Street Glide in July. I was very impressd with salesman Eric. He promptly answered all my questions I had about the bike, financing, accessories, maintenance schedules, etc. I would strongly recommend Andrae's HD to anyone. HAVE FUN - RIDE SAFE..............
Dan Bustle
Normal, ILL "
|
|
By: Dan Normal,IL
|
|
|
"I've heard nothing but good thing's about Andrae's.
My next new bike will be from you.
Your rewards program is a real plus.
"
|
|
By: Anonymous tilton,IL
|
|
|
"ahd my scoot dyno"d today with jet kit.
had my 2005 hertiage dyno'd and jet kit installed by James and it has never ran this good since I purchased it new. Great job James who by the way was extremely helpful and helped me to try and understand what he did. Thanks again and see ya in the wind
"
|
|
By: roger oreana,IL
|
|
|
" I have always appreciated doing business with Andrae's, and the customer service that is always provided. While I could have gone through Military Sales since I am deployed and received a better deal on a bike, I felt that it was better to go through a dealer that I have known and worked with over the years. The knowledge, service,and support that is provided by the complete Andrae's crew can not be replaced.
Dan
"
|
|
By: DAN SULLIVAN,IL
|
|
|
"Service dept. was great as always, had new tire installed and out in 45 mins thanks guys and gals"
|
|
By: dan sidney,IL
|
|
|
"I bought a used sporty at Andrae's from Eric. I hadn't been back for nearly a month cause of work and other obs. I stopped by on my way through. Eric recognized me and spoke to me like a true friend. Really does feel like being part of a family. I have continued to compare value with others all across the country and none come close to Andrae's"
|
|
By: Anonymous Bloomington,IL
|
|
|
"My great friend Jimmy Dean recommended i go nowhere else but andraes for sales or service. thank you everybody at Andraes for the awesome experience ..."
|
|
By: Anonymous mahomet,IL
|
|
|
"I own a 2008 HD Street Glide and was riding in a poker run put on by Andrae's. My bike ran fine on the run. When I got ready to leave the last stop my bike would not run.I asked Randy Simpson if there was anything he could do for me. He came over and took a look at my bike and tried to see what the problem was. The problem could not be fixed and Randy offered to my a trip back to the shop and haul my bike back to Andrae's(This happened on a Sunday!).They had my bike in and out the next day by a great service department. The problem was a cracked fuel filter shell which is part of a factory recall. The bike was also cleaned before it was returned.
It is the great people like Randy Simpson and the service department who work at Andrae's that make it such a succesful dealership!!"
|
|
By: Tim Urbana,IL
|
|
|
"Having just recently moved from Albuquerque NM to Champaign, I was having problems with my 2005 Dyna's carburetor. I have a Stage I upgrade and my jets were set up to work well at 5000 feet of altitude. At sea level, my bike was sputtering due to a high air to fuel mixture. When I first came to Andrea's, I met Bill Burris, the service manager. He immediately understood my problems and explained exactly what he could do to help me. Bill really took his time with me and we worked out the best plan to fix my problems. On the day of the service, the mechanics noticed some cracking issues with my back tire, and Bill called me up to have me come look at it. Everything got done in one day (including a 10,000 mile service and the back tire change) and the bike runs fantastic now. The most amazing thing, however, was that the next day I got a very unexpected phone call from Bill. He was just calling up to see how the bike was running and if I was satisfied with the set-up. Now that’s customer service! I mean really, how often do the car mechanics call you the next day? Thanks Andrae’s!!!"
|
|
By: Darren Champaign,IL
|
|
|
"JUST GOT MY 1983 XLX SPORTSTER BACK TODAY AFTER AN OIL CHANGE AND CHAIN ADJUSTMENT. WAS AMAZED AT THE APPEARANCE OF THE BIKE AS IT HAD BEEN CLEANED UP AND REALLY READY TO RIDE. HAVE BEEN WORKING ON THIS BIKE FOR THE LAST COUPLE OF YEARS.
ANYWAY, I REALLY APPRECIATE THE EXTRA EFFORT SPENT ON MY OLD 83 XLX THIS TIME AROUND. IT IS ONLY 25, BUT I AM 68!!
"
|
|
By: RON URBANA,IL
|
|
|
"One of the truly fine dealerships I've had the pleasure of doing business with. To Sharon and her staff, THANKS for a great experiance, and all your help with three bikes. Couldn't have been treated better! I'd mention each person by name but I know I'd forget someone and feel bad. So again THANKS TO ALL!
Don Snider, Danville, IL. "
|
|
By: Donald Danville,IL
|
|
|
"From the first time I went into Andrae's Harley-Davidson shop just to dream. I was treated like I had been a customer for many years. Not just by one but, all! and not by just one department but all! After picking up my new 2007 bike the true test was yet to come. as I would return time and time again for help in understanding of my new bike.Help has always been given, I have recived excellent service. Thanks to all at Andrae's you have helped make the next years some of my best.
Thanks
Bill Goben"
|
|
By: Bill Paxton,IL
|
|
|
"Always great service and sales, very concerned about your needs or wants,with a huge smile :):) thanks ANDRAE'S "
|
|
By: dan sidney,IL
|
|
|
"You can stop in anytime and you will be treated like Family
. Try it you will enjoy it."
|
|
By: David LeRoy,IL
|
|
|
"tom and bill in service dept.
i want to thank you for your patience on june 20 when i had my bike in the shop for chrome parts and front tire.
i really appreciate the help you gave me. i hope you both
keep up your good work.
to the mechanics --- you did a real good job on my bike
i really appreciate your good work.
this is why i go to andrae's when i live in decatur, il.
i feel i get good service and mechanical work on my bike,
keep up the good work people, see you later. glenn"
|
|
By: Anonymous decatur,IL
|
|
|
"I was just reading some of the testimonials and I have to say that I can understand why Andrae's is rated so highly. I first met these fine folks back in 1983 when I bought my first Harley from them (a slightly used 1979 FLH) and they gave me a great deal. That bike has long been replaced by newer ones over the years (one of which was a second purchase from them-again with a great deal). In 1997 they took care of shipping my old '88 Electra Glide (which John had worked on a few times for me between 1993 & 1997 - thanks again John) to San Antonio for me. It arrived with no problems. I have dealt with Andrae's in one form or another off & on ever since 1983 and they have always been friendly, kind helpful and just great folks to deal with. I always recommended them to people I've met in my travels and whenever anyone would ask me where they could could get a bike for a good deal, I always said "Andrae's in Urbana, IL will give ya a good deal". To all the folks at Andrae's I say thanks, it's always been a pleasure... see ya all again soon. John High in South Bend"
|
|
By: John Mishawaka,IN
|
|
|
"on 5-10-07 the first day out on a 3000 mile ride i stripped out my toe shifter and shaft.I got to your shop and told you my sad tale.You guys had me in the shop in 5 minutes.I was back on the road in 1 hour.you guy's were great.Bill&John thank you and all your staff were great.Know that I will let all my local HOG riders,and my Patriot Guard riders know what a great dealership you have down there.Thank You all.Saved the day for me.I'll stop by whenever I'm down that way.Keep the rubber side down.Steve"
|
|
By: steve grand rapids,MI
|
|
|
"THIS WAS MY FIRST PURCHASE OF A H.D , ERIC TREATED ME GREAT.BILL IN SERVICE IS VERY HELPFULL. EVERYONE SEEMS TO BE TRULY GLAD TO SEE YOU WHEN YOU STOP IN. BECAUSE OF THE WAY THIS DEALERSHIP TREATED MY FRIEND GARY,IT HAS RESULTED IN THE SALE OF 4 NEW BIKES AND 1 USED BIKE (SO FAR). IN 8 MONTHS.WHAT SEEMS TO GET ME IS, EVERYONE OF THESE BIKES COULD HAVE BEEN BOUGHTEN 2 MILES CLOSER TO HOME INSTEAD OF DRIVING 40 MILES EACH WAY. AMAZING WHAT A LITTLE HONESTY AND CARE FOR THE CUSTOMER CAN RESULT IN .$$$$$$"
|
|
By: gene decatur,IL
|
|
|
"I've always wanted a Harley, but never thought that I could ever afford one. That wasn't the case at Andrae's. Pete, Eric and everyone else made that possible. Thanks everyone!"
|
|
By: Dan Sadorus,IL
|
|
|
"Great service department, in and out at a very convenient manner. I WILL be back!"
|
|
By: Randy Terre Haute,IN
|
|
|
"This is the second brand new Harley Davidson I've purchased from Eric and Randy. After my first some friends at work were very interested in how I got ahold of next years model so fast. My timing has been extremely lucky on both deals, but I told them I just picked up the phone one day and called. (One of my friends tried this at the local dealership and was literally laughed at!) It doesn't take much to get "turned off" by a dealership that doesn't respect an honest question. Even if my timing hadn't been perfect on BOTH my new Harleys, I'm convinced that because of the no nonsense and straightforward approach by Andrae's sales staff a successful deal would have been completed. I've checked other dealerships (just to try to talk a deal) and am still convinced Andrae's HD sets the standard, barnone. Keep up the excellent work and I'll try my best to keep sending them to you. Thanks, Joe Pollard"
|
|
By: Joe Georgetown,IL
|
|
|
"I have bought three different bikes from here and every time was a wonderful experience. The sales staff and the parts people answered all my questions and helped me in anyway needed. I could not ask for anything more. Andraes is the only place to go to buy a Harley."
|
|
By: Donald tolono,IL
|
|
|
"just a great and friendly shop to do your shopping or just visit good people."
|
|
By: bruce&brenda Le Roy,IL
|
|
|
"I bought a used bike, 2002 Heritage Softail, over the internet after seeing the bike advertised on H-D Trader.com. The Sales guys were awesome to work with and made the sale as easy as I have ever experienced. I have had the bike now for 3 months and have put a few miles on it. I love it. It looks better than the pics. Great job and I hope to someday get out there from NH to meet you. "
|
|
By: Kenneth Concord,NH
|
|
|
"Excellent sales and service, very friendly and helpful employees. Bought a new softail standard and love it. Thanks again."
|
|
By: Michael Rantoul,IL
|
|
|
"Service was very helpfull in getting my bike worked on. I have a H-D dealer 17 miles from my house but get better service and workman ship from your dealership. The extra miles I drive to get work done is worth the drive. Thanks Ed Niccum"
|
|
By: Charles Beecher City,IL
|
|
|
"Sales and Service Departments are great. Always courteous and helpful. The Motorclothes and general sales is well stocked and up to date with the latest and best. Parts department is very helpful, and one of the best in the midwest! Very knowledgeable-helpful and eager to assist no matter what the need may be. Two Thumbs Up to Andrae's!"
|
|
By: J C Homer,IA
|
|
|
"thanks everybody had everything i needed"
|
|
By: dan sidney,IL
|
|
|
"Peter T & Eric, Thank you for the help with my cycle. I had been hunting for a good deal on a Road King, and I am sure you both went out of your way to make sure I got one. I drove over 500 miles each way to pick up the bike, so I was trusting Peter to give me the honest low down on the bikes condition. I would refer the crew at Andrae's to my friends, and I will contact you again when I am ready for my next bike. Thanks again for everything. Chuck W."
|
|
By: Anonymous COLUMBUS,MI
|
|
|
"thank you for a great expereance in buying my new dyna. From the day i brought her home its been haven. thank you again for makeing my dreams come true..JOHN"
|
|
By: john r. paris,IL
|
|
|
"Fun Dealership & GREAT HOG Chapter ! Come join the good times..."
|
|
By: Del Champaign,IL
|
|
|
"Can't say enough about the staff at Andrae's. The best purchase experience I have ever had in buying a new vehicle. "
|
|
By: Charlie Danville,IL
|
|
|
"i bought alot of parts here,and they were very helpful finding what i needed for my bike!!"
|
|
By: jason rantoul,IL
|
|
|
|
|
|
|
